Privacy Policy



This Privacy Policy ("Policy") sets out the ways in which MainStream collects, uses, discloses and retains personal information in order to carry out our activities and operations; and the measures we take to protect your personal information.

Application of Policy

When you become a user of MainStream, you agree to the terms of this Policy as updated from time to time. This Policy applies to all MainStream users, non-users, customers and content providers. From time to time, MainStream will update this Policy to ensure that this Policy is consistent with any changes in legal requirements. You are encouraged to periodically review this Policy to be informed of how MainStream is protecting your information.

Types of Personal Information collected

Our Policy applies to personal information that MainStream collects, uses and discloses in order to carry out activities and operations; and to enable you to access our website and online service portals. Personal information is any information that can identify an individual or information about an identifiable individual. When a user registers to use MainStream or register for a webinar through MainStream, we collect identifying information, such as (but not limited to) the user’s name, work email address, job title.

We may also collect Personal Information about you, such as records of your interactions using our site, and details of your account history - including device details (device type, operating system, browser type, browser settings, IP address, language settings, dates and times of connecting to our site and other technical communications information), usage details (records of your use of our Site and other services, including: registrations; details of content with which you interact; votes; questions; downloads; ratings; feedback; profile views; search queries; anonymous viewings; page views; player clickstream; chapters; and favourite moments)


How we collect your Personal Information

We may collect Personal Information about you, such as your name, work email address and job title. Examples of sources from which we may collect Personal Information include the following:

  • We may obtain your Personal Information when you provide it to us (e.g., where you contact us via website or email, or any other means).
  • We may collect your Personal Information in the ordinary course of our relationship with you (e.g., when you set up your MainStream account).
  • We may collect Personal Information that you choose to make public, including via MainStream.
  • We may receive your Personal Information from third parties who provide it to us (e.g., social media platforms via plugins).
  • We may collect or obtain Personal Information when you visit our site, or use any features or resources available on or through our site. When you visit our site, your device and browser will automatically disclose certain information, some of which may constitute Personal Data.

Disclosure of Personal Data to Third Parties

For legitimate business purposes (including providing services to you and operating our Site) and to the best of our abilities within the applicable laws, we may disclose your Personal Data to:

  • our customers, subject always to compliance with the terms of this Policy;
  • other users, pursuant to our User Agreement, who may see your profile details in your public profile setting, such as name, job title, activity and history, and comments, unless you choose to hide yourself from other users;
  • legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation;
  • accountants, auditors, lawyers and other outside professional advisors to MainStream, subject to binding contractual obligations of confidentiality;
  • third party Processors (such as IT service providers or other third party service providers we use for operational purposes), located anywhere in the world;
  • any relevant party, law enforcement agency or court, to the extent necessary for the establishment, exercise or defence of legal rights;
  • any relevant party for the purposes of prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties, including the safeguarding against and the prevention of threats to public security;
  • any relevant third party acquirer(s), in the event that we sell or transfer all or any relevant portion of our business or assets (including in the event of a reorganization, dissolution or liquidation)


Withdrawing consent

The collection and handling of certain personal information is necessary to maintain your account. You may, however, opt out of the collection and/or handling of your personal information for other purposes. You can do so at any time by choosing to contact us at our Contact Us page

Link to other Websites

MainStream contains hyperlinks to other websites, the data protection and privacy practices of which may differ from those of MainStream. MainStream is not responsible for the content and privacy practices of such websites, and encourages you to consult the privacy notices of those sites.